2 briefs a month free

AI content briefs

Give a keyword. Get a brief built to rank in Google and to be quoted by AI assistants, researched from what ranks today, with structured data that validates and internal links from your own sitemap.

What is in a brief

Everything a writer needs for one page, and what an AI assistant needs to cite it.

The answer to lead with

The 40 to 80 word paragraph an AI assistant can quote as its answer. Pages that lead with it are the ones that get cited.

Outline, questions and terms

H2 and H3 headings, the questions people also ask, and the entities a complete page mentions, from what ranks today.

Structured data that validates

The schema.org types to use and the JSON-LD itself, built from the brief so it always parses.

Internal links from your sitemap

Give your domain and the brief picks the pages of your own site to link to and from.

A checklist and the checks to verify

Steps for the writer, and the audit checks that confirm the published page got the title, headings and markup right.

Title and description that fit

A title and meta description with their lengths measured, so they are not cut off in results.

Sample brief

best help desk software for small teams

For a fictional help desk brand. The brands, sites and research are made up for this example; the structure is exactly what you get.

Commercial intentUS, en1800 to 2600 wordsbrightdesk.exampleFor founders and support leads at teams of 2 to 20

People comparing tools before a trial. They want a short list with prices, setup time and the limits of each free plan, and a clear pick for their team size.

The answer to lead with

Put it near the top, in plain HTML, so an assistant can quote it as is.

For most small teams, the best help desk is one that sets up in a day, costs under 20 dollars per agent and covers email, chat and a knowledge base. Brightdesk suits teams that want the fastest setup, Helpnest has the strongest free plan, and Supportly fits teams that need advanced automation.

Title and description

Title tag 57 characters: Best Help Desk Software for Small Teams (2026 Comparison); Or: 9 Help Desks for Small Teams, Compared on Price and SetupOr: Help Desk Software for Small Teams: Our Picks for 2026
Meta description 142 characters: We compared help desk software for small teams on price per agent, setup time and free plans. See the best pick for your budget and team size.
URL: /best-help-desk-software-for-small-teams

Questions to answer

What is the best help desk for a small business?
Is there a free help desk for small teams?
How much does help desk software cost per agent?
Do I need a help desk or is a shared inbox enough?
What is the easiest help desk to set up?

Outline

1

H2The best help desk software for small teams at a glance

A comparison table: price per agent, free plan, setup time, channels.
2
H2What a small team needs from a help desk

Shared inbox, live chat, a knowledge base, simple automation.
- H3Must haves
- H3What you can skip at first
3
H2The tools compared

One section per tool with who it suits, pricing and a weakness.
- H3Brightdesk
- H3Supportly
- H3Helpnest
- H3Ticketwise
4

H2Free plans compared

Limits on agents, channels and history.
5
H2How to choose for your team size
- H3Two to five people
- H3Five to twenty people
6

H2How to switch help desks without losing tickets

Entities and terms to cover

ticketing systemshared inboxlive chatknowledge baseSLACSATautomation rulesper agent pricingBrightdeskSupportlyHelpnestTicketwise

FAQ

What is help desk software?: A tool that turns customer emails, chats and calls into tickets that a team can assign, track and answer.
How much does a help desk cost for a small team?: From free for two or three agents to about 50 dollars per agent per month for advanced plans.
Can I switch help desks later?: Yes. Most tools import tickets and contacts from the others; check that your history and macros come across.

Structured data

ArticleFAQPageItemList

{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Article",
      "@id": "https://brightdesk.example/best-help-desk-software-for-small-teams#article",
      "headline": "Best Help Desk Software for Small Teams (2026 Comparison)",
      "description": "We compared help desk software for small teams on price per agent, setup time and free plans. See the best pick for your budget and team size.",
      "inLanguage": "en",
      "mainEntityOfPage": "https://brightdesk.example/best-help-desk-software-for-small-teams",
      "author": {
        "@type": "Person",
        "name": "Author name"
      },
      "publisher": {
        "@type": "Organization",
        "name": "brightdesk.example"
      },
      "datePublished": "YYYY-MM-DD",
      "dateModified": "YYYY-MM-DD"
    },
    {
      "@type": "FAQPage",
      "@id": "https://brightdesk.example/best-help-desk-software-for-small-teams#faq",
      "mainEntity": [
        {
          "@type": "Question",
          "name": "What is help desk software?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "A tool that turns customer emails, chats and calls into tickets that a team can assign, track and answer."
          }
        },
        {
          "@type": "Question",
          "name": "How much does a help desk cost for a small team?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "From free for two or three agents to about 50 dollars per agent per month for advanced plans."
          }
        },
        {
          "@type": "Question",
          "name": "Can I switch help desks later?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. Most tools import tickets and contacts from the others; check that your history and macros come across."
          }
        }
      ]
    }
  ]
}

Built from the brief, so it is valid JSON. It covers the article, the FAQ and any steps; add the other types with the data of your page. Replace the author, the dates and the url before publishing.

Internal links

Pages of brightdesk.example from its sitemap that share the topic. Link to them from the new page, and to the new page from them.

Help desk vs shared inboxhttps://brightdesk.example/blog/help-desk-vs-shared-inbox
Customer service metricshttps://brightdesk.example/blog/customer-service-metrics
Live chathttps://brightdesk.example/features/live-chat
Shared inboxhttps://brightdesk.example/features/shared-inbox
Supportlyhttps://brightdesk.example/compare/supportly

Checklist

Open with the answer paragraph, then the comparison table
Give every tool the same structure: who it suits, price, limit
State prices with the month you checked them
Add a screenshot of each tool with descriptive alt text
Add FAQ structured data with the questions above
Link to the pricing page of each tool
Update the comparison every quarter

Verify after publishing

The audit checks that test what this brief asks for. Run them on the live page.

The title is present, 30 to 60 characters and uniquepage.title
The meta description is 70 to 160 characterspage.meta-description
The page has exactly one H1page.h1
Headings descend one level at a timepage.heading-order
The JSON-LD parses and declares its typesschema.json-ld-valid
The structured data has its required propertiesschema.required-properties
The text is in the HTML before JavaScript runsai.content-without-js
Images that carry meaning have alt textpage.image-alt
The page declares itself as canonicalcrawl.canonical

Audit the page once it is live

Pages researched

What ranks and gets cited for the keyword today, as read when the brief was made.

Drafted by gpt-6-luna on 2026-10-01. A brief is a starting point: check the facts and add what only you know.

Create a brief for your next page

Questions about content briefs

What is an AI content brief?

A plan for one page: the intent behind the keyword, the title and description, the outline, the questions and terms to cover, the FAQ and structured data, internal links and a checklist. It is written to rank in Google and to be quoted by AI assistants.

How is the brief researched?

Before drafting, a search-enabled model reads what ranks and gets cited for the keyword today and summarizes the subtopics, questions and formats of those pages. The brief covers what they cover and adds what they miss. The pages it read are listed in the brief.

Can I trust what the model writes?

Treat a brief as a starting point. The model's draft is checked against a strict schema, and the parts that must be exact (the lengths, the JSON-LD, the internal links and the checks) are computed, not generated. Facts, prices and claims still need a human check.

How many briefs can I create?

The free plan includes 2 briefs a month, Pro 30 and Agency 150. A brief that fails to generate is not counted.

Can I export a brief?

Yes. Copy it or download it as Markdown, ready for Google Docs, Notion or your writer.

AI content briefs

Your content briefs

New brief

What is in a brief

The answer to lead with

Outline, questions and terms

Structured data that validates

Internal links from your sitemap

A checklist and the checks to verify

Title and description that fit

best help desk software for small teams

The answer to lead with

Title and description

Questions to answer

Outline

Entities and terms to cover

FAQ

Structured data

Internal links

Checklist

Verify after publishing

Pages researched

Create a brief for your next page

Questions about content briefs

What is an AI content brief?

How is the brief researched?

Can I trust what the model writes?

How many briefs can I create?

Can I export a brief?